ABOUT US

Our mission is to improve the financial resilience of those who serve and protect.

We recognise the important role our members play within society and the day-to-day challenges they face while protecting our nation.

That is why we are passionate about helping our members prepare for their financial future – so they are ready to respond to any financial challenges they may face throughout their career. Committed to the principles of people helping people, we are one family, in which our members save in order to help their fellow members borrow. We pride ourselves on being a responsible lender they turn to in times of financial need – meaning they can remain focussed on protecting the nation, to the very best of their ability.

Every transaction matters.

Service Excellence

Is as the heart of everything we do

  • Integrity

    We act with integrity at all times

  • Ownership

    We take ownership of our actions and decisions

  • Work Together

    We work together to learn and develop

Our Story

Follow our journey

  • 2020

    Serve and Protect CU launches, then later in the year in response to the Covid-19 crisis Fire CU and Health CU are launched.

  • 2019

    Military CU and Prison CU launch as we develop tailored brands dedicated for each market we serve.

    2019

  • 2015

    Ministry of Defence work alongside Police CU to provide credit union services to Service Personnel, Reservists, Veterans and their family members.

  • 2012

    The credit union welcomes members from the Prison & Probation Service.

    2012

  • 2003

    Following a merger of several credit unions, Police CU is formed.

Part of the Serve and Protect Family

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Fire CU is part of Serve and Protect CU and is a trading name of Police Credit Union Limited, Guardians House, 2111 Coventry Road, Sheldon, Birmingham, B26 3EA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority & Prudential Regulation Authority under registration number 213306.

Police Credit Union Ltd. is a member of the Financial Services Compensation Scheme. This means a members savings are covered by the FSCS depositor guarantee scheme up to the value of £85,000. Under the Distance Marketing Directive, you have the right to cancel your savings account within 14 days of opening without financial or other penalty.

© Fire CU 2021. All rights reserved.